Last Updated: 25/09/2025
This Privacy Policy describes in detail how Aaravee Countryside, a resort operated by Shreedham Hospitalities Pvt Ltd (hereinafter collectively referred to by “we,” “our,” “us”), collects, uses, and discloses your personal data. We are committed to complying with all applicable laws, including India’s Digital Personal Data Protection Act, 2023.
1. Data Fiduciary Shreedham Hospitalities Pvt Ltd, with its registered office at 307, 3rd Floor, Regus, SRB Tower, Infocity Campus, Patia Gds, Bhubaneswar, Dt: Khorda.Odisha, PIN: 751024, is the “Data Fiduciary” (or Data Controller) for the personal data we process.
2. Personal Data We Collect We collect various types of data, including:
● Identity Data: Name, age, gender, nationality, and government-issued identification numbers.
● Contact Data: Postal address, email address, and telephone number.
● Financial Data: Credit/debit card details, bank account information, and billing address.
● Stay Data: Dates of arrival and departure, goods and services utilized, and special requests.
● Profile Data: Guest preferences, feedback, and marketing and communication preferences.
● Technical Data: IP address, browser type, and operating system when you use our website.
● Security and Safety Data: Images and video from CCTV cameras and other on-site security systems.
● Health Data: Information related to specific medical conditions or dietary requirements to provide a safe and comfortable stay, with your explicit consent.
3. Legal Basis and Purpose of Processing We will only process your personal data when we have a legal basis to do so. The primary purposes for which we use your data are:
● For the fulfillment of a contract: To manage your reservation and provide hotel services (e.g., check-in, room service).
● For legitimate business interests: To ensure guest safety, prevent fraud, and improve our services.
● To comply with a legal obligation: To fulfill requirements from government authorities, such as maintaining guest registers.
● With your consent: For sending marketing communications, if you have opted in. You have the right to withdraw this consent at any time.
4. Data Sharing and Disclosure Your personal data will only be shared on a need-to-know basis and for the purposes outlined in this policy. We may disclose your information to:
● Parent Company: We share data with our parent company, Shreedham Hospitalities Pvt Ltd, for central management, billing, and administrative functions.
● Service Providers: We may share data with trusted third-party service providers who perform services on our behalf, such as online booking engines, payment processors, and IT support. These providers are contractually obligated to protect your data.
● Government Authorities: We may be required by law to share your information with local and national government agencies, particularly for check-in formalities and security purposes.
5. Data Security We implement robust technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. These measures include data
encryption, secure networks, and access controls. Our employees are trained to handle your personal data with confidentiality and care.
6. Data Retention We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying legal, accounting, or reporting requirements.
7. Your Rights as a Data Principal Under the Digital Personal Data Protection Act, 2023, and other applicable laws, you have the following rights:
● Right to Access: You can request to see what personal data we hold about you.
● Right to Correction and Erasure: You can ask us to correct inaccurate data or delete your personal data.
● Right to Grievance Redressal: If you have a concern, you can contact our Grievance Officer.
8. Changes to this Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
9. Contact Us For any questions, requests, or concerns regarding this Privacy Policy, please contact our Grievance Officer at:
● Name: Ashok Kumar Das Adhikary
● Email: support@aaraveecountryside.com
● Phone: 91 93379 90715
● Address: Aaravee Countryside, Puri-Konark Marine Drive, Puri, Odisha, India.